Lynne Kingsbury

Lynne Kingsbury

I connect technology & strategy to drive AI-powered innovation.

About Lynne

Strategic Business & Marketing Leader

AI & Cybersecurity Advocate

Customer-Centric Innovator

Lynne Kingsbury is a visionary marketing and business leader with a track record of driving AI-powered business transformation, cybersecurity strategy, and customer advocacy. With over two decades of experience spanning Fortune 500 companies, emerging tech, and consulting. Lynne specializes in helping organizations navigate complex market transitions, accelerate technology adoption, and unlock new revenue streams

Core Expertise:

  • AI & Digital Transformation – Leveraging AI-driven insights to enhance marketing, sales, and product strategies.

  • Cybersecurity & Data Strategy – Driving customer-centric security solutions aligned with enterprise needs.

  • Customer Advocacy & Engagement – Building trusted relationships that drive loyalty, innovation, and long-term value.

  • Cross-Functional Leadership – Aligning teams across business, product, and technical functions for strategic execution.

  • Storytelling & Thought Leadership – Translating complex concepts into compelling narratives that resonate with executives, stakeholders, and customers.

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Top of Mind

  • "Everything I Needed to Know About AI, I Learned During One of the Most Challenging Times of My Life” Link

  • “Can AI Help Humans Be More Human?” Link

  • “Agentic AI: The Next Evolution, But Humans Still Hold the Key” Link

  • “AI Won’t Replace you, But Someone Using AI Might” Link

  • “Embracing Change My Focus Areas for 2025” Link

  • “You are Never Too Busy to be Human” Link

  • “SuperBowl Super Session” Link

  • “The Critical Role Storytelling Plays in Data Retention” Link

  • The Ethics of AI: Who Decides Who Lives? Link

AI-Powered Customer Insights Framework for a Tech Firm

Industry: Enterprise SaaS

Challenge: A leading tech firm was struggling with low customer engagement and inefficient sales processes due to a lack of data-driven insights into customer behavior. The company had large volumes of customer data from CRM, website analytics, and support interactions, but no unified strategy to analyze and act on it effectively.

Solution: I designed and led a team to implement an AI-powered customer insights framework to help the company predict customer needs, personalize engagement, and optimize sales strategies.

Outcome: By implementing an AI-powered customer insights framework, the company transformed raw data into actionable intelligence, allowing for proactive engagement, improved customer experience, and increased revenue growth

-Increased customer engagement by 30% through AI-powered personalization.

-Improved sales conversion rates by 20% using real-time predictive insights.

-Enabled sales and marketing teams to prioritize high-value opportunities, reducing wasted effort on low-probability leads

Case Studies

Launching a Customer Advisory Board for a Fortune 500 Company

Industry: Technology

Challenge: The company faced customer retention challenges due to misalignment between product development and market needs.

Solution: I launched a Customer Advisory Board, creating a structured feedback loop between executives and clients.

Outcome: Retained high-value accounts, influenced $20M in direct revenue, and reduced critical support cases by 90%.

Scaling a Product Launch for a Global Networking Company

Industry: Networking & Infrastructure

Challenge: A global networking company struggled to position a new product in an increasingly competitive market.

Solution: I designed a go-to-market strategy, aligning messaging, sales enablement, and customer advocacy.

Outcome: The product achieved #1 or #2 market share within 24 months, generating new revenue streams

Work with Me

Two people standing on pavement with the phrase "Passion Led Us Here" written on it.
    • Companies looking for strategic leadership in marketing, technology, AI and cybersecurity.

    • Recruiters & headhunters.

    • Industry professionals for collaborations, podcasts, or speaking engagements.

  • Contact Me